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Network and Support

As we expand into additional markets, it is our objective to lower our operating expenditures (OPEX) and capital expenditures (CAPEX), while increasing our scalability. Our voice termination customers have the advantage of Bluemile’s 24/7/365 network operations center interacting with Sonus’ global service organization to address any issues that might potentially arise.

Sonus

Bluemile utilizes the Sonus NBS-5200™, Sonus NBS-9000™ with Sonus Network Border Switch, the Sonus PSX™ Policy Server, the Sonus SGX and the Sonus Insight™ Management System into our nationwide network. Sonus’ carrier-grade transcoding capabilities makes them a valuable asset to us. The new technology in the 5200 relives our customers from the expense of media transcoding. Through this implementation we expanded our core voice network without impacting our customer base.

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Minimizing Points of Failure

The 5200 functions as a standalone system, USA voice termination or seamlessly integrates into our existing switch infrastructure. Bluemile can be less concerned about volume fluctuations due to the upgraded scalability accessible through this implementation. These benefits, along with the new changes in customer demand, makes the 5200 a catalyst for continued growth. The 5200 allows the streamlining of operations and scale with less physical space used, reducing expense and minimizing points of failure.

Session Initiation Protocol

Customers needs are shifting more towards Session Initiation Protocol (SIP). The 5200 is the most effective method of implementation to meet this market trend. The 5200 adds value to the larger more complex voice applications our customers and prospects demand. This moves Bluemile closer to customized offerings and away from commodity driven solutions.

Industry Scoring


Our continued investment in human capital and product development has allowed us to hone our technical expertise and deliver carrier-grade quality. We use Hammer XMS by Empirix to measure and validate industry scores objectively. This tool is instrumental in maintaining scores that are superior to the industry-accepted levels for Answer Seizure Ratio (ASR), Network Effectiveness Ratio (NER), Post Dial Delay (PDD), and Mean Opinion Score (MOS). Nationwide carriers utilize Bluemile as a trusted aggregator based on strict quality standards, flexibility in product sets, and proficient deployment.